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Mengtor Loyalty System

Mengtor’s loyalty system rewards eligible purchases of wholesale phone repair parts, accessories, and tools with points that can be used toward future product purchases. Tier 1 earns 2%, Tier 2 earns 5%, and the invitation-only Tier 3 earns 7% in loyalty-point value.

Your tier stays with your accountNo quarterly requalification is required after a tier is awarded.
100 points = $1Redeem points toward eligible products on a future order.
Points do not expireKeep accumulated points until you are ready to use them.

Loyalty tiers and estimated spending

Tier 1 and Tier 2 qualification is based on net purchases completed within one calendar quarter. Tier 3 is available by invitation only. Once Mengtor awards a loyalty tier, the account does not need to requalify each quarter to retain it.

Qualification and benefit Tier 1 Tier 2 Tier 3 — invitation only
Quarterly net purchases $3,500 $10,000 Estimated $50,000Reaching this amount does not guarantee an invitation.
Estimated monthly spending Approximately $1,167 Approximately $3,333 Approximately $16,667
Loyalty reward value 2%2 points per eligible $1 5%5 points per eligible $1 7%7 points per eligible $1

Monthly amounts are estimates for reference. Tier qualification is based on quarterly net purchases after applicable RMA adjustments. Spending from separate quarters is not combined.

How the Mengtor loyalty system works

1. Qualify during a calendar quarter

Eligible net purchases are evaluated within January–March, April–June, July–September, or October–December. Returned amounts and RMA adjustments are deducted from the qualifying purchase total.

2. Keep the awarded tier

After Mengtor awards a tier, it stays with the account. Customers do not need to reach the same spending threshold again every quarter.

3. Earn points on eligible purchases

The assigned tier determines whether the account earns 2, 5, or 7 points per eligible dollar. Points earned from an order become available for future orders.

4. Redeem points on a future purchase

Every 100 points provides $1 toward eligible products. Points can be combined with an available payment method for the remaining order balance.

Point value examples

On $1,000 in eligible purchases, Tier 1 earns 2,000 points worth $20, Tier 2 earns 5,000 points worth $50, and Tier 3 earns 7,000 points worth $70 toward future eligible product purchases.

Points earned: eligible purchase amount × points per dollar
Redemption value: points redeemed ÷ 100

Referral program

Refer a friend — both accounts receive $15

When an existing Mengtor customer refers a new customer, both accounts receive $15 in store credit after Mengtor reviews the referral and the new customer completes their first successful paid order.

During registration, the new customer should select “Friends” and enter the referring customer’s registered email address, phone number, or customer ID. Referral rewards are subject to review and are separate from loyalty points.

Commercial and bulk purchasing

Commercial and bulk customers seeking discounts beyond 7% should call Mengtor at 1-888-683-7306. Each request requires further evaluation and qualification. Additional discounts are not automatic or guaranteed.

Additional terms

Mengtor loyalty points belong to the customer account that earned them and are normally nontransferable and not redeemable for cash. Customers closing an account should contact Mengtor customer service about any remaining points. Mengtor may terminate an account’s participation in the loyalty system for abuse, manipulation, or fraud.

Frequently asked questions

How do customers qualify for a Mengtor loyalty tier, and must they requalify?
Tier 1 requires $3,500 in net purchases within one calendar quarter, and Tier 2 requires $10,000. Once Mengtor awards a tier, it stays with the account; quarterly requalification is not required. Returns and RMA adjustments are deducted from qualifying purchases, and purchases from different quarters are not combined.
How does the invitation-only 7% tier work, and can bulk customers request more?
Tier 3 earns 7% in loyalty-point value and is available by invitation only, with an estimated quarterly net-purchase threshold of $50,000. Reaching that amount does not guarantee an invitation. Commercial or bulk customers seeking discounts beyond 7% must call Mengtor at 1-888-683-7306 for further evaluation and qualification.
How are Mengtor loyalty points earned?
Tier 1 earns 2 points, Tier 2 earns 5 points, and Tier 3 earns 7 points for each eligible dollar spent. The eligible amount is based on the product purchase amount after applicable credits, redeemed point value, returns, and RMA adjustments. Points earned from the current order can be used only on a future order.
How much are Mengtor loyalty points worth, and what can they pay for?
Every 100 points equals $1 toward eligible product purchases. Customers may redeem fewer than 100 points; for example, 50 points equals $0.50. Points cannot be applied to shipping charges or taxes, but they can be combined with another available payment method for the remaining order balance.
Do Mengtor loyalty points expire?
No. Mengtor loyalty points do not expire.
How do returns and RMAs affect loyalty qualification and points?
Mengtor uses net purchase totals when evaluating loyalty qualification. Returned amounts and RMA adjustments are deducted from the purchase total, so they can reduce both qualifying spending and the points associated with eligible purchases.
How does Mengtor’s referral program work?
During registration, the new customer selects “Friends” and enters the referring customer’s registered email address, phone number, or customer ID. After Mengtor reviews the referral and the new customer completes their first successful paid order, both accounts receive $15 in store credit for a future purchase. Referral rewards are subject to review.

Questions about your tier, points, referral credit, or commercial pricing?
Call Mengtor at 1-888-683-7306 or contact customer service.

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